Unique wines, unique styles. From a special place.
From the rolling elevations of our home at Rising Vineyard in the Christmas Hills, small parcels of exceptional fruit are selected for a new collection of wines. Inspired by the quiet achievements of Sticks, Rising is a new expression of the Yarra Valley.
THE WINES
EXPLORE
EXPLORE
THE WINES

Since 2000, Sticks has quietly gone about producing award winning cool climate wines reflective of the true regional characteristics and diversity of the Yarra Valley.

Fruit is blended from a large number of the best vineyards in the region with the renowned Rising Vineyard as our foundation and a winemaking team empowered to push the boundaries. Our mission is to produce varietals that express the very best of the region and our focus is Pinot Noir, Chardonnay and Cabernet Sauvignon.

2017
Field Blend
 
A unique wine that tells the story of Rising Vineyard. A little parcel of Gerwurtz, a little parcel of Chardonnay, some Semillon. It’s very much of the place.
 
 
View Tasting Note
 
Price per bottle. Available for sale as a 6 pack ($168)
 
VINIFICATION

This wine is all sourced from Rising Vineyard in the rugged Christmas Hills on the western side of the Yarra Valley. It is grown in mudstone gravels and clay-loam over clay and shallow bedrock.

Semillon (95%) and Gewürztraminer (3%) were handpicked, destemmed and left on skins for 7 days. It was plunged a couple of times in the first two days and then left untouched for the remainder of this period. It was then pressed and put into old hogsheads and puncheons to complete fermentation. At the end of the ferment a small amount of Mendoza clone Chardonnay from the same vineyard was added (2%). It was left to mature till the end of winter then racked, lightly filtered and bottled.

VARIETAL

Semillon (95%) Gewürztraminer (3%) Chardonnay (2%)

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Straw yellow

Aroma - Gently aromatic and layered nose, with aromas of lemon blossom, almond meal and acacia honey. Some higher notes of frangipani and vanilla are in the background.

Palate - Counterpoints of crispness and softness. Lanolin and citrus pith are layered over a powdery texture and gentle, subtle depth.

 
Price per bottle. Available for sale as a 6 pack ($168)
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2017
shiraz
 
Focused, considerate winemaking produces a svelte and aromatic Shiraz.
 
 
View Tasting Note
Reviews
 
Price per bottle. Available for sale as a 6 pack ($168)
 
VINIFICATION

This is grown on a picturesque north-east slope at Rising Vineyard in the Christmas Hills. The low fertility of the gravel soils, altitude and generous sunshine of this area of the Yarra Valley combine to create the ideal place to grow Shiraz with a balance of restraint, generosity and complexity.

The Shiraz fruit was hand-harvested and sorted into a fermenter as 100% whole-bunches. Except for a small amount crushed by foot on the bottom of the fermenter, the bunches were left entire and unbroken. The fermenter was sealed up and left for two weeks without any sort of pumping over, plunging, or other interventions.

At the completion of this period it was pressed and transferred directly to old 500L French oak puncheons to complete fermentation and then left to mature until late Spring. It was blended and bottled without filtration at the start of December 2017.

VARIETAL

100% Shiraz

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Ruby/purple in colour.

Aroma - A densely packed aroma of bright berry fruits with threads of graphite, tar and spice running through it.

Palate - The medium-bodied palate has restraint and brings an edge of seriousness to the generous fruit.

 
Price per bottle. Available for sale as a 6 pack ($168)
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Expert Reviews
Philip White

Here’s a rare thing loose in South Australia: a soupy rich Shiraz syrup without gloop. Goodness me.

Somehow, it’s not all berries, but somewhere near a bortsch made with ripe sweet beets with a swirl of good fresh yoghurt or sour cream. The best one I had was on a Russian ferry that got loose in these austral waters: somebody in Vladivostok had welded her bow doors shut and filled the cargo hold with stifling cabins. The officers’ beets had been downstairs even further in some great fridge, ripening slowly since the revolution. Because we had no blazers, we could not not sit at the Captain’s table, but we were afforded his top vittles. I wish I had a bottle of this to send across in return.

Got off the track ... coming back to it, I reckon I can smell pomegranate ... that soft long velvety tannin ... yep, bortsch, a smoked strout on the side with a worried cornucopia of sprouts and capers; sourdough rye ...

April, 2018
Ray Jordan
A medium-bodied Yarra Shiraz that in today’s parlance could have been called syrah to reflect its less-robust style. Has been whole-bunch fermented, and a small amount crushed by foot. The bunches were left unbroken and sealed in the fermenter for two weeks before pressing direct to big oak barrels. Gravelly, grainy palates, with a soft supply mouth feel. Has a meaty, earthy plum character, with subtle oak in support.
The West Australian, April 2018
2017
Cabernet Franc
 
Delicate and expressive. This Cabernet Franc is born of adventure and opportunity. It fills the mouth with flavour.
 
 
View Tasting Note
 
Price per bottle. Available for sale as a 6 pack ($180)
 
VINIFICATION

Sourced from the Roundstone Vineyard in the narrow Steels Creek Valley on the western side of the Yarra Valley, this 100% Cabernet Franc is grown in classic Yarra Valley soils of clay-loam over a deep clay base.

Whole bunches were put into a fermenter and left to carbonic macerate for 10 days without any crushing, plunging or pumping over. It was then gently pressed to a small tank, the ferment was allowed to complete, then the wine was racked to a single old puncheon (500L) for maturation without sulphur dioxide for 5 months, until the end of winter.

The wine was then racked from barrel, received a small amount of sulphur dioxide and was bottled without filtration.

VARIETAL

100% Cabernet Franc

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Deep pink colour.

Aroma - Crushed strawberries, kirsch, raspberry leaf and bay. With complex notes of turned earth, brambles and cured meats woven through the fruit elements.

Palate - Soft and comforting, with good detail and a delicate light structure. Sweet fruit sitting on the forest floor.

 
Price per bottle. Available for sale as a 6 pack ($180)
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2017
Pinot Noir
 
This is a quiet wine that draws you in. It captures the power and grace of two vineyards; richly fruited, structured and intriguing.
 
 
View Tasting Note
Reviews
 
Price per bottle. Available for sale as a 6 pack ($180)
 
VINIFICATION

The Pinot Noir is grown at two vineyards; Rising Vineyard and Roundstone Vineyard. Both of these properties have classic Yarra Valley duplex soils. Roundstone has a deeper layer of rich loam and brings a generosity of fruit and plushness to the wine, whilst Rising is gravelly and less fertile providing more structure and firmness.

The parcel harvested from the Roundstone Vineyard was destemmed, aiming for maximum whole-berries and left for a natural fermentation. Each morning it was hand plunged but otherwise left alone. The crop from Rising was placed into the fermenter as whole-bunches and the berries were gradually broken up over the course of a couple of weeks for a gentle ferment at moderate temperatures.

The two vineyards were pressed and matured separately, each in French oak, on lees and without sulphur dioxide. At the end of winter the wine was blended, a small amount of sulphur dioxide added and the wine was returned to barrels for a further three months maturation. It was bottled following a light filtration at the beginning of summer 2017.

VARIETAL

100% Pinot Noir

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Ruby in colour.

Aroma - The nose is a complex but compact package of berries and blood plum, five-spice and undergrowth which unwinds to be more expressive with a short exposure to air.

Palate - The finely balanced palate has a firm but gentle structure with a medium body.

 
Price per bottle. Available for sale as a 6 pack ($180)
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Expert Reviews
Tony Love
Selected sites and contemporary techniques bring a lovely varietal feel to this pinot, where classic crimson fruit expressions mesh with winemaking, the oak and ferment inputs minimal yet clever enough to tease the variety’s fruit and spice aromas and palate deftness into a happy drinking style. The clever bit is all those attractions still have the backbone to work a treat.
The Herald Sun ‘Taste’Good Drops Top 20 Wines for Winter, July 2018
John Fordham
Already admired for his classy Sticks wines from the Yarra Valley, winemaker Tom Belford’s latest excursion focuses on his mission to create a new range of wines expressing the grace and power of the region. With this beaut drop, he couldn’t have hoped for a better start.
The Sunday Telegraph, July 2018
Huon Hooke
94 points
Medium purple/red colour with a black tinge. The bouquet is forward and subdued, fairly bunchy, earthy and foresty but also has a smoky complexing note. The palate is soft and balanced. The finish carries a nice supple, fine tannin grip. This is a little closed initially, but grew and grew, especially when re-tasted with food. A very complex, smart pinot.
The Real Review, May 2018
Winsor Dobin
Rising is a new project from funkmeister Tom Belford and the crew at Sticks winery in the Yarra Valley. The four wines in the range come from the Rising vineyard in the Christmas Hills, and other hand-picked sites, and are made in tiny quantities (there are just 500 cases of this exceptional pinot noir). As is Belford’s natural inclination, the wines are made with minimal intervention. This is very nicely put together with bright fruit allied to some great architecture. It finishes cloudy, a sign that it is unfined and unfiltered, and it has a wonderful rustic and muscular pinosity.
April, 2018
Phillip White

This baby’s real deep and dry after a good airing: I prefer it with these ravens in its dark piny boughs.

That’ll be some of the colour of its smell. It gets a wee bit sooty, which is also cool. Because below those prickly crarky topnotes come dark juniper and blackcurrant, even that whiff of tiny grape currants. Real deep framboise and crème de cassis pressings. Yum.

The palate’s sinuous and juicy. The velvety tannins here are more active than the acids, until way back in the very end when they rise like a rapier.

This is no royalty among Burgundies: it’s more of a country type with birds in its hair. At least it’s had a look around the court to see what all the princes are wearing.

April, 2018
2017
Gamay
 
A wine of the heart for winemaker Tom Belford. This compelling Gamay is convivial, generous and fun - even when it's being serious.
 
 
View Tasting Note
Reviews
 
Price per bottle. Available for sale as a 6 pack ($180)
 
VINIFICATION

From the Roundstone Vineyard in the narrow Steels Creek Valley on the western side of the Yarra Valley, this 100% Gamay is grown in classic Yarra Valley soils of clay-loam over a deep clay base on the region’s most mature Gamay vines.

Approximately 20% of the whole bunches were put into an open fermenter and crushed by foot. The remainder of the whole bunches were placed on top without crushing, the fermenter was sealed, and it was left for a 10 day maceration without any further crushing, pumping over or plunging. At the end of this period it was pressed and transferred directly to old puncheons to complete its fermentation, then left to mature without sulphur dioxide until the end of winter, approximately 5 months. The barrels were then racked and sulphured and the wine was lightly filtered prior to bottling.

VARIETAL

100% Gamay

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Bright ruby.

Aroma - Expressive nose of cherries, fistfuls of red berries, spices, poached pear, rhubarb, and dried herbs.

Palate - Medium bodied and whilst delicate it has some firmness, giving structure and order to the abundant and juicy fruit flavours.

 
Price per bottle. Available for sale as a 6 pack ($180)
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Expert Reviews
Ray Jordan
A medium-bodies Yarra Valley wine made from this famous variety of Beaujolais. I tis from a nearby vineyard and about 20 per cent of the fruit was whole-bunch crushed by foot in an open fermenter. Love the lifted perfumes that show the quantities of the variety perfectly. Gorgeous lightly fruity palate, with intriguing complexity. Chalky mouth feel, with fine tannins and pure fruit expression.
The West Australian, May 2018
Philip White

Here’s a rare Australian go at the juicy indigo Gamay of Beaujolais. The Mornington Peninsula’s Eldridge has had some success with the same tricky, but rewarding, if frivolous beast.

Ripe heady raspberry and dark strawberry well away, cheeky and unabashed. It’s a swoony, swirling experience seasoned with dark gunbarrel anthocyanins from the skins: it’s like juniper with its scented hint at tannins to follow.

This is dead honest wine of no obvious sophistry: a comforting drink with no pretention but a really lush and luxurious bed of squishy flavour.

Eventually those neat little tannins creep in, tidying up your baby dribbles with its corrective pucker.

I want an aged crumbly Blue Wensleydale - with all its natural acid - on an oatcake, please

10 April 2018
Dave Brookes

It’s about this time of year that I start waffling on about ‘autumnal wines’. For me, at least, it’s about characters in a wine that seem to align with the seasons. For this time of year, when it seems that the earth us drawing breath to store energy for the cooler months, those characters fall in the earthen category: those of leaf litter, damp earth, game and mushroom notes. Pinot Noir fits this bill as does this little wine made from Gamay.

It gladdens my heart to see new Gamay wines appear on Australian wine store shelves. It is a variety that, as we mature as a wine growing nation, seems to fit in well with the certain soils and climatic conditions prevalent in some wine regions and its light, airy gait certainly pairs well with the cuisine we enjoy eating. Plus it can take a bit of a chill in the fridge on those warmer days and that will always score bonus points with this particular wine hack.

It is produced by Tom Belford in the Yarra Valley. I’ve written about this cat before. He is of Bobar Wines fame, where he forged a reputation for producing food-friendly delicious wines. Well he’s at it again with his new project Rising Wines.

Light purple/red in colour with pure, bright aromas of red cherry, cranberry, macerated raspberry fruits, spice, forest floor and a light wash of Amaro herbs. Sprightly and spacious on the palate with great clarity, purity and a sense of juiciness and slinky allure hat beckons the drinker towards a second glass. It’s a cracker, as is the Chardonnay from the same range.

The Adelaide Review, April 2018
2017
CHARDONNAY
 
Complex and tasty, this Chardonnay sits neatly in your palate. A marriage of careful winemaking and rich fruit.
 
 
View Tasting Note
Reviews
 
Price per bottle. Available for sale as a 6 pack ($168)
 
VINIFICATION

The Chardonnay is farmed at two vineyards. The first is the Upper Ngumby vineyard near Yarra Glen at the base of Christmas Hills. The south-east aspect and grey-loam soils of this location bring a balance of poise and power to the wine. The second vineyard is Rising Vineyard, deep within the Christmas Hills. The gravelly soil of this vineyard lends minerality and restraint to the wine.

The grapes were hand-picked and the entire, uncrushed bunches were pressed and the juice transferred to French oak barrels for natural fermentation. The Rising Vineyard component of this wine was allowed to complete malolactic fermentation and there was a small amount of barrel stirring to the Upper Ngumby parcel. The two wines were aged on lees in barrel until late spring, about 9 months in total, then blended, filtered and bottled at the beginning of summer 2017

VARIETAL

100% Chardonnay

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Straw yellow in colour.

Aroma - The nose is a neat package of white stone fruit, preserved lemon, biscuit and spring flower garden.

Palate - Restraint and power are the hallmarks of the palate with some nectar richness in the wine and a long crystalline finish.

 
Price per bottle. Available for sale as a 6 pack ($168)
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Expert Reviews
Huon Hooke
Light, bright yellow hue, with a subtle, discreet aroma and flavour recalling lime and grapefruit. The wine is very delicate and restrained, but clean and crisp, dry and refined with good length, balance and drinkability. A very fine, fruit-driven chardonnay.
The Real Review, May 2018
Ray Jordan
94 points
From the Rising vineyard and one other in the Upper Yarra. Whole bunches pressed, with the juice going straight into oak for natural fermentation. The two components each got nine months on lees before blending. Beautifully restrained yet complex chardonnay displaying a mix of meal, cashew and light stone fruit. Alluring palate delivers with subtle elegance and poise.
The West Australian, April, 2018
Phillip White

Rising Wines is a new Yarra Valley outfit Sticks winemaker Tom Bedford seems to have split off as a sort of premium small batch showcase of wilder beauties.

I’ve just escaped the supermarket which is a scarce enough misadventure for a hermit and attempted salving some of this freak heat with a couple Asahi 3.5s, whose hoppy tannin burrs the tongue and sets it looking for fats so maybe I’m over-reacting to this calming Chardonnay unction action.

Umami. Mother’s milk. Fatty: the first acids to hit the newborn tongue. Those fatty acids you find around isolvaleric aromas, which are often presignallers for calming human pheromones which then don’t come. You need a real human mother to get real pheromones.

But the very anticipation of them often leaves a frisson if not your actual fru-fru - you get these subliminal precursor signals sometimes as sidelines of secondary, or malo-lactic ferment, when bacteria, not yeast, convert the metallic natural grape acid, malic, to lactic, the softer acid of milk.

All that - with oak-smoked bacon or cashews or something in the pan - wraps the aroma around me, by which time the acid of the end of the lovely thing starts to build. Which it does smooth and slow, drawing real fine chalky tannin with it. This is one fine reassuring wine.

The West Australian, April, 2018
2018
Sauvignon Blanc
 
Guava, grapefruit, white stone fruit.
 
 
View Tasting Note
 
Price per bottle. Available for sale as a 6 pack ($131.94)
 
VINIFICATION

The grapes for this wine were machine harvested during the evening from two vineyards in Yarra Glen and Healesville then loaded directly into the press. The cloudy juice was racked within 24 hours and inoculated with selected yeast. Approximately 5% of the wine was fermented in old oak. The combination of cloudy juice and a small barrel fermented portion adds richness and texture to the palate. The wine was then managed on lees for approximately 5 months prior to blending and preparation for bottle.

VARIETAL

100% Sauvignon Blanc

REGION

Yarra Valley, Victoria

TASTING NOTE

Pale straw with lime hues.

Aromas of stone fruit, citrus and jasmine with underlying floral complexity.

Textured entry gives way to a precise, lively palate with flavours of grapefruit, white stone fruit, currant leaf and snow pea.

 
Price per bottle. Available for sale as a 6 pack ($131.94)
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2017
Pinot Grigio
 
Poached pear, white nectarine, mandarin, oatmeal.
 
 
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Price per bottle. Available for sale as a 6 pack ($131.94)
 
VINIFICATION

Hand harvested fruit from Coldstream, and machine harvested fruit from Seville went into this wine. The fruit was loaded directly into the press with no additions for overnight settling, before ‘hard’ racking the cloudy juice off to tank for wild ferment. The wine was then managed on lees, with some lees stirring, for between 5 and 7 months post fermentation and then prepared for bottling.

VARIETAL

100% Pinot Grigio

REGION

Yarra Valley, Victoria

TASTING NOTE

White gold with a green tinge.

Attractive white floral aromas with nashi pear, apple and a hint of beeswax.

Crisp yet generously textured with crunchy nashi pear, white stone fruits, spice and a cleansing long finish.

 
Price per bottle. Available for sale as a 6 pack ($131.94)
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2017
CHARDONNAY
 
White nectarine, poached pear, almond meal.
 
 
View Tasting Note
 
Price per bottle. Available for sale as a 6 pack ($131.94)
 
VINIFICATION

This wine is comprised of a variety of fruit parcels and a number of different clones, sourced predominantly from Upper Ngumby vineyards located on the foothills of the Christmas Hills range, and Rising Vineyard located in a high valley in the Christmas Hills. A mix of hand and machine harvested fruit was used, all of which was loaded directly into the press. The juice was coarse settled and racked to a combination of tanks, and 300L and 500L French oak barrels for ferment. Both selected yeast and wild yeast ferments were conducted, with a quarter of the wine going through the secondary malolactic fermentation. The solids included in fermentation contributed complexity and savoury notes on the palate. All wine was matured on lees with some limited stirring. The blend was assembled and prepared for bottling after approximately 9 months maturation..

VARIETAL

100% Chardonnay

REGION

Yarra Valley, Victoria

TASTING NOTE

Pale yellow with flecks of green.

The nose is perfumed; white flowers, jasmine, stone fruit, candied melon and citrus rind aromas are abundant. Layers of subtle grilled nut and biscuit notes give depth and interest.

The palate is textured, crisp and flavoursome.

 
Price per bottle. Available for sale as a 6 pack ($131.94)
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2017
Pinot Noir
 
Raspberry, black cherry, smoked meat, spice.
 
 
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Price per bottle. Available for sale as a 6 pack ($149.94)
 
VINIFICATION

This wine is made from fruit grown in the Dixons Creek, Yarra Glen and Coldstream sub-regions of the Yarra Valley which provide rich fruit and generosity, a vineyard in the cool Yarra Junction area which brings precision and fine body to the wine, and Rising Vineyard in the Christmas Hills, a gravelly elevated farm which lends firm structure and complexity. Each vineyard is handled separately to allow them to express themselves fully. A variety of winemaking techniques are employed from open fermenters and high temperatures to give complexity, depth and power, to cooler ferments in closed fermenters to maintain freshness and fruitiness. After approximately 10 months maturation in barrels and tanks, the wine was blended, lightly filtered and bottled. We seek purity, expressive fruit and subtle complexity in the Sticks Pinot Noir.

VARIETAL

100% Pinot Noir

REGION

Yarra Valley, Victoria

TASTING NOTE

Deep ruby red colour.

A nose that is rich in red and black fruits; plums, strawberry and raspberries, some sappy green threads woven through and notes of warm spices.

The palate is medium bodied. The flavours are fresh and pure and it finishes long, light and clean.

 
Price per bottle. Available for sale as a 6 pack ($149.94)
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2017
CABERNET SAUVIGNON
 
Pure plum and cassis, chocolate and cigar box.
 
 
View Tasting Note
 
Price per bottle. Available for sale as a 6 pack ($131.94)
 
VINIFICATION

2017 was an excellent growing season in the Yarra Valley. Fruit for this wine was machine harvested from Yarra Glen. The fruit was destemmed and crushed into static fermenters and inoculated straight away at low rates to promote a slow start fermentation slowly. One tank remained ‘on skins’ for a month post ferment. Post pressing, wines were racked exclusively to 300L French oak for secondary, malolactic fermentation (MLF). After maturation for 15 months, the naturally settled wines were then racked and blended in preparation for bottling.

VARIETAL

100% Cabernet Sauvignon

REGION

Yarra Valley, Victoria

TASTING NOTE

Colour - Bright crimson red with purple hues.

Aroma - Classic nose of cassis, plum, blackcurrant, pepper and earthy notes.

Palate - Pure plum and cassis flavours are supported by notes of bramble, chocolate and cigar box.

Cellaring - Drinking beautifully now, it will reward cellaring beyond 2020.

 
Price per bottle. Available for sale as a 6 pack ($131.94)
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THE WINEMAKER
TOM BELFORD
Tom is one of the new generation of winemakers who believe that by intervening less the resulting wines are more authentic and expressive. He allows each wine to fully express its origins, highlighting the power and grace in this unique part of the Yarra Valley.

From his formative years at Yarra Ridge Winery through to notable stints at Curly Flat and De Bortoli Wines, Tom has amassed the diverse range of skills required to make exceptional premium wines.

A 15 month sojourn in France, dividing his time between Champagne, Beaujolais, Provence, Cahors and Sauternes, allowed Tom to finesse those skills and develop a keen interest in alternative wine varieties.

 
THE WINEMAKER
TOM BELFORD
Born and raised in the Yarra Valley, Tom Belford’s foray in wine started when he was 16 and since then his passion has only grown. A thirst for knowledge and adventure saw him undertake viticulture studies then spend time in France where he was inspired by the passion of the French, their love of terroir, the individual craftsmanship and the dedication and personal expression behind each wine.

In late 2008 Tom returned to the Yarra Valley and the winemaking team at Sticks. Now he heads the team and brings with him the ethos that by intervening less the resulting wines are more expressive and authentic. His intimate knowledge of the picturesque region and unwavering focus on sub-regional expression and fruit purity are key in achieving his mission for Sticks; to produce varietals that express the very best of the region.

 
CHRISTMAS HILLS
YARRA VALLEY

Rising Vineyard is located in the Christmas Hills sub-region of the Yarra Valley. The vines at Rising have long produced wines of note, respected and revered for their quality and expression of terroir.

High altitude and Silurian mudstone rubble deliver power and minerality to the wines, giving this pocket of the Yarra Valley a personality all its own.

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Access to Personal Information

Access
The Company will generally allow an individual access to their personal information on request. You can obtain access to your personal information by written request to the Privacy Officer. The Company will endeavour to deal with your request as soon as reasonably practicable.

Restrictions on Access
The Company may restrict access to personal information in accordance with the APP.

Charges for Access
Subject to the level of the request and the amount of time it takes to collate the information, the Company, at its own discretion, may levy a nominal charge for access to personal information.

Correction to Personal Information
Please advise the Privacy Officer if you think that personal information the Company holds is inaccurate. The Company will take all steps necessary to correct the information. If the Company is unable to provide you with access to your information or make any amendments, the Privacy Officer will inform you of the Company’s reasons for this.

Changes to the Privacy Policy
The Company’s handling of any personal information it collects from you (including personal information previously collected) will be governed by the most current version of this policy. Please check this policy regularly.

Complaint Resolution
The Company is committed to constantly improving its procedures so that personal information is treated appropriately. If you feel that the Company has failed to deal with your personal information in accordance with the APP or this policy, please contact the Privacy Officer.

The Privacy Officer will:

• Listen to your concerns and grievances regarding the handling of personal information; • Discuss with you the ways in which the Company can rectify the situation; and • Put in place an action plan to resolve your complaint and improve the Company’s information handling procedures, if appropriate. • If this process does not result in an outcome that is satisfactory to you, you may contact the Privacy Commissioner’s Office. The Company will work together with the Privacy Commissioner’s Office to resolve any issues.

The contact details for the Privacy Commissioner’s Office are as follows:

Privacy Commissioner GPO Box 5218, Sydney NSW 2001 Telephone: 1300 363 992; 1800 620 241 (TTY) Facsimile: +61 2 9284 9666 Email: enquiries@oaic.gov.au

Contact Information
If you wish to access any personal information that we hold about you, or have a query about this policy, please contact our Privacy Officer:

Privacy Officer Joval Family Wines Pty Ltd c/o Joval Wine Group Group PO Box 387 Abbotsford Victoria 3067

Email: privacy@joval.com.au

Security Policy
When using online credit card transactions to purchase goods you must provide valid credit card details.

The Company uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this website using the eWAY gateway are secured payments, as follows:

• Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by the Company or any outside party. • All transactions are performed under 128 Bit SSL Certificate. v • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by the Company.

For more information about eWAY and online credit card payments, please visit www.eWAY.com.au.

Website Terms and Conditions

Welcome to our Site. These are our Terms & Conditions for use of the Site, which you may access in several ways, including but not limited to the web, PDAs, mobile phones and RSS feeds. These Terms & Conditions apply whenever you access the Site, regardless of how you access the Site.

Use of this Site
1. Joval Family Wines Pty Ltd (ABN 74 098 604 212) is the owner and operator of this Site (Operator).
2. Users of this Site (Users) agree to be bound by these Terms & Conditions, which are subject to change at the Operator’s sole discretion. Your use of and access to this Site indicates your acceptance of these Terms & Conditions, as they exist at that time.

Acceptance of Terms
When you access the nannygoatvineyard.co.nz website you are governed by these Terms and Conditions.

If you do not accept these Terms and Conditions, you must refrain from using the website.

By accessing, browsing and using our website you acknowledge that you have read and understood and accept these Terms and Conditions. We suggest you periodically re-visit these Terms and Conditions as they may be changed from time to time.

Use of the Website
The content of the website including Marks and Logos are the property of the Operator or have been used with the permission of the owners thereof and are therefore protected by Copyright or Trademark and all other intellectual property rights currently existing.

The downloading or reproduction of any data or image from the Site must not be used for any commercial purpose.

Any information provided to our website will be treated in strict confidence in accordance with our Privacy Policy which you are encouraged to read prior to submitting any personal information.

Your use of the website is at your own risk and the Operator assumes no liability for any damage or virus which may affect your computer equipment or other property as a result of your use of the Site. Nor is any undertaking given that the website will always be available when an attempt is made to access it.

Whilst the website makes reference to the Operator’s products and services, the Operator does not guarantee that the products or services will be available at all times. Information will provided on the website if a product or service is not available.

This website provides links to other websites. These external information sources are outside our control. It is the responsibility of Users to make their own decision about the accuracy, currency, reliability and correctness of information found. We do not necessarily endorse any company or organisation linked to or from this website. We accept no responsibility for any information that may appear on any linked websites.

Other than as expressly set out in these terms we make no warranties or representations as to the quality, accuracy or completeness of the content on this site.

You agree to fully indemnify and hold us harmless against any expenses, costs, loss (including consequential loss) or damage that we may suffer or incur as a result of or in connection with your use, access to or conduct in connection with this site including any breach by you of these terms.

In no circumstances will we be liable for any indirect, punitive or consequential loss or damages; loss of income, profits, goodwill, data, contracts, use of money; or loss or damages arising from or in any way connected to business interruption of any type, whether in tort, contract or otherwise including our negligence.

Copyright and Intellectual Property
Copyright in this website (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these Terms and Conditions, you may not in any form or by any means:

• Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or • Commercialise any information, products or services obtained from any part of this website; without our written permission.

Intellectual property displayed on this website (including copyright material and registered or unregistered trade marks) may be owned, registered or licensed to third parties. You must not infringe the intellectual property rights of any third party through your use of this website. You agree to indemnify us for any claims made against us by a third party for infringement of their intellectual property.

Privacy Policy
Any information provided to our website will be treated in accordance with our Privacy Policy.

Security of Information
Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Termination of Access
Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Entire Agreement
These Terms and Conditions embody the entire agreement between the Operator and yourself concerning the access to and use of the website.

General
Your use of this site will be governed by and construed pursuant to the laws of Victoria and of the Commonwealth of Australia and you agree to submit to the non-exclusive jurisdiction of the courts of Victoria and of all courts competent to hear appeals from those courts.

Any delay or failure by us at any time to enforce any of the provisions of these terms or any of our rights will not be a waiver of such provisions or rights and nor will it affect the validity of these terms.

If any clause or part of a clause of these terms is properly determined to be invalid, illegal, unlawful or otherwise incapable of enforcement, then that clause or that part of a clause will be deemed to be severed from these terms and of no force and effect but all other clauses and parts of a clause of these terms will remain in full force and effect and be valid and fully enforceable. No clause or part of a clause of these terms will be construed to be dependent upon any other clause or part of a clause.